Telephone: 1300 369 935
Visit the complaints and compliments section of this site for information on how to make a complaint about a departmental service, the quality of training provided, or the service received.
Mailing address: LMB 527 GPO, Brisbane Qld 4001
Head office location: Level 4 Education House, 30 Mary Street, Brisbane Qld 4000
Local Training offices can assist with a range of training services and enquiries, including services relating to apprenticeships and traineeships.
Apprenticeship and traineeship enquiries
All general enquiries about apprenticeships and traineeships for individuals and employers should be directed to Apprenticeships Info on:
Other apprenticeship and traineeship contacts
The Training Ombudsman provides a free, confidential and independent service to review and resolve enquiries and complaints from apprentices, trainees, students, employers and other parties about the vocational education and training (VET) system.
Assistance for callers who are deaf or have a hearing or speech impairment
People who are deaf or have a hearing or speech impairment can call through the National Relay Service:
TTY users telephone 133 677 then ask for the telephone number you require from those listed above
Speak and Listen (speech to speech relay) users telephone 1300 555 727 then ask for the telephone number you require from those listed above
internet relay users connect to the National Relay Service and then ask for the telephone number you require from those listed above.